Privacy Policy

KSI Auto Parts ("we," "us," "our," of “Company”) is committed to safeguarding the privacy and personal data of visitors to our website using generally accepted industry data protection standards. We respect your concerns about privacy and your right to know how your personal data is collected and processed. The following provides information on how we collect, use, and otherwise processes your personal information during your visit to www.ksiautoparts.com, as well as the rights that you have in relation to our processing of that information.

In this Privacy Policy, "personal information" means information that enables you to be identified.

If you have any comments or questions in connection with this Privacy Policy, or for further information on our processing activities and your rights in relation to your personal information, please contact us via email at Privacy@ksiautoparts.com for additional information.

Note - The website may provide links to other third-party websites and features that are not owned or controlled by KSI Auto Parts. Please review the privacy notices of these third parties to familiarize yourself with their respective privacy practices.

Information Collection

You are not required to provide any personal information to view our website. If you choose to send us personal information by email, mail, or web form submission, we may keep a record of that information. We are committed to being transparent and collecting information through lawful means.

Additionally, we may collect the following Categories of Personal Information from you in the course of business, including through your use of our website, when you contact or request information from us:

Identification data, such as Name, Job Title, and Business Name.
Contact information, including your Phone Number(s) and your Email Address.
Location data such as City, Region and Country based on IP Address.
Device identifiers, such as information about your visit of our website, IP address, Device Type (mobile/desktop), Browser Type and version, Operating System and
Website Visit Metrics such as time spent on our website, referring websites, pages accessed and general navigation path on our site.
We may obtain information regarding credit worthiness from third-party credit reference agencies if we conduct a credit check.

Information Usage

We may use your personal information for the following purposes:

Administration of customer and vendor relationships such as New Customer Application form and/or Return Goods Authorization form.
Processing/fulfilling customer orders
Addressing customer inquiries/feedback via forms on the website.
Improving our website – we may use device data to improve the functionality and user-friendliness of our website.
Keeping our website and IT systems and processes safe.
Preventing or detecting fraud.
Supporting our marketing and data analytics initiatives.
Order processing.
Complying with legal or regulatory inquiries/requests.

The legal basis for our processing your personal data as described above will typically be one of the following: (1) your consent; (2) performance of a contract with you or a relevant party; (3) our legitimate business interest (e.g., managing our business and improving the services); or (4) compliance with our legal obligations.

Information Sharing

We may share your personal information with the following categories of recipients:

Within the Company, different internal departments may receive information about you - for example, our IT department may have access to usage data; our sales departments may have access to account and order data. Moreover, other Company departments may have access to certain personal data about you on a need-to-know basis, such as the legal department, the finance department or internal auditing.
We use third parties vendors to help us operate and provide services to you (e.g., web hosting providers, e-commerce service providers and Logistics/Delivery service providers). We may provide these third parties with information we collect, and they may collect information from you and about your use of the Services. We provide only the information specifically required to conduct business with you. Personal data provided to third party vendors is solely for the purposes of conducting business on behalf of the Company when performing Services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, or providing similar services on behalf of the Company.
Law enforcement, regulatory, or government agency requesting personal information in connection with any inquiry, subpoena, court order, or other legal or regulatory procedures, with which we would need to comply. We may also share personal information to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.
Any third party connected with business transfers; we may transfer your personal information to third parties in connection with a reorganization, restructuring, merger, acquisition, or transfer of assets of our firm, provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.
We are not responsible for the data policies or procedures or content of any linked websites. We recommend that you check the privacy and security policies of each website you visit.
KSI Auto Parts does not sell or share your personal information for marketing or advertising purposes.

Third-Party Web Analytics Services

We use third-party web analytics services, including SEO Analytics and Traffic Analysis, to analyze the use of our website and website traffic therein. These services automatically collect information about website visitors including IP addresses and device identifiers as described in the Information Collection section of this policy.

Security

We endeavor to take reasonable steps to protect your personal information. Please note that email is not a secure medium and should not be used to send confidential or sensitive information. By providing information online, you accept the inherent security risks of providing information over the Internet and will not hold KSI Auto Parts responsible for any breach of security. If a data breach occurs, we will aim to notify affected users of the breach in a timely manner, as required by applicable law.

Links

Links to websites that are not operated by KSI Auto Parts (“Third Party Sites"), if present, are provided solely as a convenience to you. This Privacy Policy does not apply to Third-Party Sites. We have not reviewed the Third Party sites, do not control, and are not responsible for any of their content or their privacy policies, if any. We do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the Third Party Sites listed on or linked to from our website, you should independently review the Privacy Policy of each Third Party site.

Deletion of Data

Users may request the deletion of their personal data at any time by contacting us at Privacy@ksiautoparts.com and requesting the removal of stored data.

Minors

Our website is not directed to minors and we do not knowingly collect personal information from minors under the age of 16. If you learn that a child has provided us with personal information, please contact us at Privacy@ksiautoparts.com.

Notification of Changes

We reserve the right to change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will post the revised version to www.ksiautoparts.com and update the "Effective Date" at the top of this Privacy Policy. Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.

Virginia Privacy Notice

Updated: January 1, 2023

This Privacy Notice (“State Privacy Notice”) applies to information we collect online and offline from or about Virginia residents who use our website.

This State Privacy Notice uses certain terms that have the meaning given to them in the applicable laws and implementing regulations in Virginia. Date of applicability of the applicable regulations may vary across states.

Categories of Personal Information Collected

We may process the categories of personal information listed in the Information Collection section of our Privacy Policy.

Purposes for which Personal Information is collected

We may process the personal information we collect about you for the purposes listed in the Information Usage and Information Sharing sections of our Privacy Policy.

Sharing of Personal Information

We share the following categories of your Personal Information with the categories of third parties listed in the Information Sharing section of our Privacy Policy:

Contact information and other information provided to us (including your name, email address, physical business address, business shipping address, telephone number).
Internet or other electronic network activity information (IP Address, Device Identifiers, and related browsing information).
Location information including City and Zip Code based on IP Address.
Transactional information, including information you provide to us via forms published on the website.

Processing Personal Information for Sale and Targeted Advertising

We do not sell your Personal Information to Third-Party marketing or advertising firms.
Your Personal Information is used solely to conduct business transactions between your business and KSI Auto Parts.

We will not discriminate against you for exercising any of the rights that are provided to you under applicable law. We do not conduct profiling in furtherance of decisions that produce legal or similarly significant affects for consumers. To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

Consumer Privacy Rights

You may have certain rights pursuant to the applicable state laws, as described below.

Right to Delete: You have the right to request that we delete certain personal information we collected from you. To exercise your rights, please see the “Exercise of Your Rights” section.
Right to Know: You have the right to request, twice in a 12-month period, a report that details the categories of personal information collected about you, the categories of sources from which the personal information is collected, the purposes for collecting the personal information, the categories of third parties which whom we share the personal information and the specific pieces of personal information collected about you. To exercise your rights, please see the “Exercise of Your Rights” section.
Right to Correct: You have the right to correct inaccurate personal information we hold about you. Please see the “Exercise of Your Rights” section.
Right to opt-out of Processing for Purposes of Sale and Targeted Advertising: You have the right to opt-out of sharing information with third parties for the purposes of sale and targeted advertising. To exercise your rights, please see the “Exercise of Your Rights” section.

Exercise of Your Rights

If you are a Virginia Resident, you can submit a request to exercise your personal information rights under the CPRA by emailing us at Privacy@ksiautoparts.com with details about your request. To protect your privacy, we may need to authenticate your identity before we respond to your rights request. We will use commercially reasonable efforts to verify your identity for this purpose. Any information you provide to authenticate your identity will only be used to process your rights request. Please be aware that we do not accept or process rights requests through other means (e.g., via fax or social media).

It is important that you provide a valid email address in order for us to be able to process your request. We will respond to your rights request within 30 days. If we suspect fraudulent or malicious activity on or from your account, we will delay taking action on your request until we can appropriately verify your identity and the request as authentic. Also note that each of the rights are subject to certain exceptions.

You may also designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures.

We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes and to process transactions and facilitate customer requests. If you choose to exercise any of your rights under the applicable state laws, you have the right to not receive discriminatory treatment by us, though we may not be able to provide some services to you without such information.